Zeptap is made by Afterlume Labs. Every kind of question goes to one address, support@zeptap.com.
Help with the app
Many setup problems (USB, Bluetooth pairing, AssistiveTouch, connecting an agent) are covered in troubleshooting and the setup guide. If you're still stuck, email us with your Mac and iPhone models, your macOS and iOS versions, the Zeptap version (Zeptap › About Zeptap), and what you saw. A screenshot of the app helps.
Billing and licenses
Payments are processed by Dodo Payments, our merchant of record. To cancel Monthly, update a card or download invoices, open the customer portal from Settings › License › Manage Billing in the app. For license keys, moving a license to another Mac or iPhone, or refunds, email us with the address you bought with. See pricing for what each plan covers.
Privacy and data requests
To access, correct or delete data we hold about you, email us and we'll reply within 30 days. The privacy policy explains what we collect, and the privacy and security docs cover the technical details.
Security reports
If you find a security issue in the Zeptap app, its local MCP server or zeptap.com, please email us before disclosing it publicly, with steps to reproduce.
Partnerships and press
Agencies, app teams and writers: the same address works. Tell us what you're working on.